Effective Date: 1/1/2025

Beyond Lumber values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, make a purchase, or interact with our services.

By using our website, you consent to the terms of this Privacy Policy.

 

Information We Collect

We collect information from customers and website visitors to improve our services and provide a seamless experience. This includes:

 

Information You Provide Directly

Name, email address, phone number, and shipping/billing address when placing an order.

Payment details when making a purchase (processed securely through third-party payment providers).

Information provided when signing up for newsletters, requesting quotes, or contacting customer service.

 

Information Collected Automatically

IP address, browser type, and device information for website analytics.

Cookies and tracking technologies to enhance user experience and improve website functionality.

 

Information from Third Parties

Payment processors and shipping providers may share transaction details necessary to fulfill your order.

 

How We Use Your Information

Beyond Lumber uses collected information for the following purposes:

Order Processing: To process transactions, arrange shipping, and provide order confirmations.

Customer Support: To respond to inquiries, process returns, and improve service.

Marketing & Communication: To send promotional materials, newsletters, and special offers (you may opt out at any time).

Website Optimization: To analyze website performance and improve user experience.

Legal Compliance: To comply with legal obligations, prevent fraud, and protect our rights.

 

How We Share Your Information

Beyond Lumber does not sell or rent your personal information. However, we may share data with:

Service Providers (e.g., payment processors, shipping companies) to complete transactions.

Marketing & Advertising Partners (e.g., email or SMS platforms) for promotional campaigns, if you opt in.

Legal Authorities if required by law, court order, or to prevent fraud.

All third parties receiving personal data are required to follow industry-standard security measures.

 

Data Security

We take reasonable precautions to protect your personal data from unauthorized access, misuse, or disclosure. However, no online system is 100% secure. Customers should take their own precautions, such as using strong passwords and keeping account details private.

 

Your Rights & Choices

Opting Out of Marketing Communications

You can unsubscribe from marketing emails or SMS messages at any time by clicking the “Unsubscribe” link in emails or replying “STOP” to SMS messages.

 

Updating or Deleting Your Information

To update or request deletion of your personal data, please contact us at sales@belumber.com. Some information may be retained for legal or administrative purposes.

Managing Cookies & Tracking Technologies

You can disable cookies through your browser settings. Note that this may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. Beyond Lumber is not responsible for the privacy policies or practices of these external sites. We recommend reviewing their policies before providing personal information.

 

Policy Updates

Beyond Lumber reserves the right to update this Privacy Policy as needed. Any changes will be posted on this page with an updated “Effective Date.” We encourage customers to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

📧 Email: sales@belumber.com

📍 Address: 534 Finney Ct, Gardena, CA 90248

By continuing to use our website and services, you agree to the terms of this Privacy Policy.